Are You Talented and Willing to Join Our Team?
Are you looking for an internship? Have you graduated recently and are looking to kick-start your career while acquiring the necessary experience? We are always on the lookout for the best talent to join our growing team. If you are highly motivated and enthusiastic about tour and travel, then we would love to hear from you.
Key Roles and Responsibilities
- Handling travel inquiries through email and phone
- Advising and assisting clients to choose the right package
- Planning travel itinerary for clients and costing
- Handling reservations for customers, including hotels, flights, transportation, and activities
- Sending payment confirmation after reservations
- Sending reservation vouchers to clients
- Handling any issue that might arise during the reservation and booking process
- Offering support to clients who wish to cancel or amend their reservations
- Following up with the client during the safari
- Handling any other duty as may be assigned by the senior travel consultant
Academic Qualification and Experience
- Degree in a Tourism-related or Business-related field
Core Competencies
- Willing to learn and acquire the necessary experience
- Ability to handle high volume inquiries
- Sales driven
- Good command of spoken and written English
- Good understanding of the Kenya’s attraction sites
How to Apply
Kindly send your resume at james@ajkenyasafaris.com with the subject stating whether you are looking for an internship or employment for graduates. Kindly note that we give priority to qualified candidates who graduated not more than 12 months from the date of application and interns.
We Are Hiring – Senior Tour and Travel Consultant Job
We are looking for a qualified Senior Tour and Travel Consultant to join our team in Ruiru. It is a full-time position.
Key Responsibilities
- Develop tour packages, safaris, excursions, and other related packages to meet the clients’ needs
- Develop innovative tour packages to meet the market dynamics and demand
- Organize and maintain clients contact and keep them up to date
- Respond to inquiries in a timely manner
- Develop itineraries for the clients
- Make follow-up on the quotations
- Make any change requested by the clients
- Keep clients updated on the changes
- Reserve and book hotels for the clients
- Inform the hotels of any special need the clients will require during their stay
- Supervise and guide other tour and travel consultants
Qualifications and Experience
- Tourism Management Degree or Business related degree
- MUST have at least 6 years of experience in the tour and travel industry (being a tour & travel consultant is an added advantage)
- Excellent organization and planning skills
- Self-driven, confident, and motivated
- A team player with good communication and interpersonal skills
- Excellent prospecting and networking skills
- Good command of written and spoken English
How to Apply
If you possess the necessary qualification and experience, kindly send us your application letter and CV at james@ajkenyasafaris.com. Kindly use the email subject (Application for Senior Tour and Travel Consultant Job).